Who we are
Aligned Horizons Life Coaching provides 1:1 life coaching, group coaching programmes and a series of unique, in-person events for parents, children and whole families.
Our website is http://alignedhorizons.co.uk.
Aligned Horizons Life Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our services, or communicate with us.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at
- Email: nadine@alignedhorizons.co.uk
- Phone: +44 (0)7376 631733
- Address: Dale Cottage, Shellbridge Road, Slindon Common, Arundel, West Sussex, BN18 0LT
If you are not satisfied with our response, you have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) or your local data protection authority.
What data we collect
We may collect and process the following personal data:
Information You Provide Directly
- Name, email address, phone number, and postal address (e.g., when you contact us, book a session, or sign up for a newsletter).
- Payment details (for purchases or coaching sessions).
- Any information you provide in coaching sessions, consultations, or surveys.
Information Collected Automatically
- IP address, browser type, and device information.
- Cookies and usage data (see Section 7: Cookies & Tracking).
Sensitive Personal Data
If you share sensitive personal data (e.g., health-related information), we only process it with your explicit consent and in accordance with data protection laws.
How we use your data
We use your personal data for the following purposes:
- To provide and manage our coaching services.
- To communicate with you regarding bookings, appointments, and customer service inquiries.
- To process payments and issue invoices.
- To send newsletters, marketing materials, or updates (only if you opt in).
- To improve our website, services, and customer experience.
- To comply with legal obligations.
Legal Basis for Processing
Under UK and international data protection laws (including GDPR), we process your data based on:
- Consent: When you opt in to marketing or share sensitive data.
- Contractual Necessity: To provide coaching services you request.
- Legitimate Interests: To improve services and communicate with you (without overriding your rights).
- Legal Compliance: When required by law or regulatory authorities.
How we share your data
We do not sell or rent your data. However, we may share your information with:
- Service Providers (e.g., payment processors, email platforms) to help us operate our business.
- Legal Authorities if required by law.
- Business Partners (only with your consent).
All third parties must comply with data protection laws and handle your data securely.
International data transfers
If you are outside the UK, your data may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards (e.g., UK GDPR-compliant agreements) to protect your data.
Cookies & tracking
We use cookies and similar tracking technologies to improve your experience on our website. These may include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand website traffic (e.g., Google Analytics).
- Marketing Cookies: Used for advertising (only if you consent).
You can manage or disable cookies through your browser settings.
Data retention
We keep your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of your personal data.
- Correction: Ask us to update inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Objection: Object to processing based on legitimate interests.
- Restriction: Ask us to limit how we use your data.
- Data Portability: Request a structured, machine-readable copy of your data.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at [Your Email]. We may need to verify your identity before processing your request.
Security measures
We take reasonable steps to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, so we cannot guarantee absolute security.
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal data.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Updates to this privacy policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If significant changes occur, we will notify you where appropriate.